Service Guarantee


Hutto Fire Rescue / Williamson County ESD #3 are so very proud of our customer service program that we make this pledge to you:

It is our way of demonstrating our pride, our confidence, and our commitment to you, the people we serve.

We guarantee that our firefighters will respond to your request for assistance as quickly as possible, and that the service they provide will be caring, courteous, and satisfactory to you.

We guarantee that you will be treated with respect, dignity, and compassion in your time of need.

We guarantee that we will do whatever it takes to correct any situation that does not meet your high standards and expectations.

If you have any concerns, good OR bad, please contact Chief Kerwood directly or call (512) 759-2616.